Risk and Quality management

Please read, analyze and prepare for Process Control at Polaroid Zoom case discussion (the case is available through your HBS packet). Please work in small groups and submit a max 3 page write up (excluding exhibits with SPS charts) prior to the start of the class, answering the following questions:

-What is Greenlight project at R2 plant about? What issues (if any) does it have

-What’s the magnitude of the cost of quality problems at R2 plant (estimate cost of quality in $)? How effective were its past procedures for quality management? Please back up your reasoning.

-Using data in exhibits (Excel is here preview the document) and assigned reading on process control charts, try to construct and analyze the appropriate SPC charts. What conclusions should Rolfs draw?

-What recommendations would you make to Rolfs to address issues? Please be as specific as you can.

This is a challenging case that might require more prep time than usual. Please plan ahead. Thanks.

Please do not copy outside source and just read Case that I upload and use your own words to answer the question, and fill in the attachment Excel document.

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